Solutions

Solutions

Small Hotel

With New Rock OM series IP-PBX as the core component, with IAD distributed deployment and New Rock PMSI docking with hotel PMS, New Rock provides small and medium-sized hotel hotels with an economical and practical unified communication solution.
Hotel Server Room
1、Deploy New Rock OM series small and medium-sized IP-PBX to meet most of the hotel's telephony needs, including multi-language welcome messages, call recording, call transfer, etc.
2、Support access to analog trunk (PSTN), digital trunk (30B+D), SIP/IMS lines, etc.
3、Deploy multiple application servers, including
1)Recording management software. Mainly used to manage the hotel reception, hotel customer service phone recording, for a customer service assessment, business disputes, and customer needs to provide the basis for data mining.
2) Other business systems of hotels: OM series IP-PBX provides an open API interface, which can be integrated with other applications of hotels (such as OA/ERP).
Hotel floor/room
1、Recommended IAD distributed deployment, directly deploy IAD to floor wiring room or different buildings to save wiring cost compared to traditional PBX.
2、SIP speakers can be deployed in the hallway for emergency broadcasting.
Hotel Reception
1、Use IP phones to enhance the hotel brand image and improve customer satisfaction.
2、PMSI is docked with hotel PMS to improve hotel management efficiency.

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Soluiton Value
  • Support SIP-based Devices

    · Built-in broadcasting function. All SIP-based broadcasting devices (broadcasting servers, intercoms, amplifiers, speakers, etc.) can be registered as SIP extensions of the New Rock IP-PBX, and users can use their phones to dial the above SIP broadcasting device extension numbers to quickly initiate broadcasting or intercoms

  • Support Group Broadcast

    ·Support dividing broadcast groups (up to 20, 40-60 extensions per group), dial the group number to launch broadcast for the group

    ·Broadcast paging: when the hotel needs to find things and people or warm reminder service, without visiting the guest room, hotel staff can set to broadcast to selected area or the whole area of the hotel

  • Emergency Broadcast & Alarm

    ·Broadcast paging: when the hotel needs to find things and people or warm reminder service, without visiting the guest room, hotel staff can set to broadcast to selected area or the whole area of the hotel

    ·Timed broadcasting: According to the pre-set time and broadcasting language, automatic broadcasting can be carried out. For example, it can play background music at a regularly time

  • Task dispatch

    ·With Neehau soft-console and NewLync app, support incoming call pop up, customer management, instant dispatch message, call records, etc

    · Dial extension number or group number (support analog extension and IP extension) to launch broadcast quickly

    · Temporary/real-time broadcasting: broadcasting according to temporary needs

Solution Features
Solution Topology

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New Rock Technologies, Inc.

Mail:global@newrocktech.com

Tel:021-61202700 / 52217917

Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China

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